Here you have a list of errors returned by our api with our internal codes, the http codes and a brief definition.
| AGW Error Code | HTTP Code | Meaning |
|---|---|---|
| Authentication | ||
| AGW-authentication-000 | 401 | Returned if you try to access a non authorized resource |
| Parsing | ||
| AGW-parse-001 | 400 | Returned when there is any syntactic error in the customer’s request (sometimes this error can be thrown without the AGW code) |
| AGW-parse-002 | 500 | Returned when there is any syntactic error in our response |
| Headers | ||
| AGW-headers-001 | 400 | Returned when AG header value is not valid |
| AGW-headers-002 | 400 | Returned when AG header value is not provided |
| AGW-headers-003 | 400 | Returned when the provider on the header AG-Provider doesn’t match with the safe in offer/order |
| AGW-headers-004 | 400 | Returned when AG-Per-Provider-Limit is set but there is an error on the format |
| Currency | ||
| AGW-currency-001 | 400 | Returned if the currency code is missing in the request |
| AGW-currency-002 | 400 | Returned if the currency code is not valid |
| Dates | ||
| AGW-date-001 | 400 | Returned when any date is provided in incorrect format |
| AGW-date-002 | 400 | Returned when a mandatory date is not provided in the request |
| AGW-date-004 | 400 | Returned if a date is bigger than 360 days (which is the max date by the most of providers) |
| AGW-date-005 | 400 | Returned in case than arrival date is before departure date |
| Travelers | ||
| AGW-traveler-001 | 400 | Returned if the quantity of ADT (or VFR is selected types of PTC are selected) is zero |
| AGW-traveler-002 | 400 | Returned if there are more travelers in the requester (excluding INF and VNF) than the allowed ones |
| AGW-traveler-003 | 400 | Returned if there are PTC of different types mixed in the request: Normal (ADT, YAD, CHD, INF) and special (VFR, V14, VNN, VNF) |
| AGW-traveler-004 | 400 | Returned when incorrect INF quantity is provided (mainly because the ADT is less than INF) |
| AGW-traveler-005 | 400 | Returned when something is wrong in the passengers on the OrderCreate request |
| IDs and other missing fields | ||
| AGW-request-id-001 | 400 | Returned when any mandatory id is missing in the request from the customer |
| AGW-request-id-002 | 404 | Returned when some element in the offer or order is not found by the requested id |
| AGW-request-id-003 | 400 | Returned when the id in the request contains unacceptable symbols |
| AGW-request-id-004 | 400 | Returned when the id is sent but it is already expired |
| AGW-request-id-005 | 400 | Returned when the rejection reason for the orderreview is missing |
| AGW-request-field-001 | 400 | Returned when the quantity of cabin preferences is different than 0, 1 or the quantity of the origin-destinations |
| AGW-request-field-002 | 400 | Returned when the provided number of ODs not equal to the quantity in saved order |
| OriginDestinations | ||
| AGW-origin-destinations-001 | 400 | Returned when a mandatory field is not sent by the agent |
| AGW-origin-destinations-002 | 400 | Returned when provided number of ODs in the offer is zero |
| AGW-origin-destinations-003 | 400 | Returned when the quantity of valid ODs in the order is zero, probably because all flights are already flown |
| AGW-origin-destinations-004 | 400 | Returned when when there is no one segment in the origin-destinations of the OrderCreate request |
| Forbidden Access | ||
| AGW-forbidden-001 | 403 | Returned when someone is trying to access a resource without permissions |
| AGW-forbidden-002 | 403 | Returned if a client without permissions tries to access to the AirDocIssue |
| AGW-forbidden-003 | 403 | Returned if an agent without permissions tries to access to the OrderReshopReprice |
| AGW-forbidden-004 | 403 | Returned if an agent without permissions tries to access to the OrderReshopRefund |
| AGW-forbidden-005 | 403 | Returned if an agent without permissions tries to access to the OrderCancel |
| AGW-forbidden-006 | 403 | Returned if an agent without permissions tries to access to the OrderReshop |
| AGW-forbidden-007 | 403 | Returned if an agent without permissions tries to access to the OrderRetrieve |
| AGW-forbidden-008 | 403 | Returned if an agent without permissions tries to access to the SeatAvailability |
| AGW-forbidden-009 | 403 | Returned if an agent without permissions tries to access to the ServiceList |
| Not supported methods | ||
| AGW-forbidden-001 | 403 | Returned when is returned if the AirDocIssue is invoke on a non allowed provider |
| AGW-forbidden-002 | 403 | Returned if the OrderReshopReprice is invoke on a non allowed provider |
| AGW-forbidden-003 | 403 | Returned if the OrderReshopRefund is invoke on a non allowed provider |
| AGW-forbidden-004 | 403 | Returned if the OrderCancel is invoke on a non allowed provider |
| AGW-forbidden-005 | 403 | Returned if the OrderReshop is invoke on a non allowed provider |
| AGW-forbidden-006 | 403 | Returned if the OrderRetrieve is invoke on a non allowed provider |
| AGW-forbidden-007 | 403 | Returned if the SeatAvailability is invoke on a non allowed provider |
| AGW-forbidden-008 | 403 | Returned if the ServiceList is invoke on a non allowed provider |
| AGW-forbidden-009 | 403 | Returned when an on hold order is trying to be created on a provider which doesn’t allow that option |
| Conflict errors | ||
| AGW-conflict-001 | 409 | Returned if a provider has true in the allowedRequests.Pending.OrderReprice but the agent doens´t invoke this method (OrderReshopReprice) before call the AirDocIssue |
| AGW-conflict-002 | 409 | Returned when an agent tries to retrieve or manipulate a complete order |
| AGW-conflict-003 | 409 | Returned when when an agent tries to cancel or get the refund quote of an order wich is already cancel |
| Not found errors | ||
| AGW-notfound-001 | 404 | Returned when the requested offer id is not found in our database |
| AGW-notfound-002 | 404 | Returned when the requested order is not found in the database |
| AGW-notfound-003 | 404 | Returned when the requested consumer in the AG-Consumer header is not found in the database |
| AGW-notfound-004 | 404 | Returned when, trying to cancel a service, an internal error is thrown because a missing service in the order (OrderItems) |
| AGW-notfound-005 | 404 | Returned when the order has no pnr |
| Reservation | ||
| AGW-reservation-001 | 400 | Returned when the agent tries to make an on hold reservation for the next day on a provider which doesn’t allow that |
| AGW-reservation-002 | 400 | Returned when the email of the first pasenger is missing at the order creation time |
| AGW-reservation-003 | 400 | Returned when the phone of the first pasenger is missing or not valid at the order creation time |
| AGW-reservation-004 | 400 | Returned when something is wrong in the payment node of the payload |
| AGW-reservation-005 | 400 | Returned when the quantity of passengers in the OrderCreate request doesn’t match with the passengers in the previous steps |
| AGW-reservation-006 | 400 | Returned when something is wrong in the payment node of the payload |
| AGW-reservation-007 | 400 | Returned when agent tries to modify an order which has already an active operation |
| AGW-reservation-008 | 400 | Returned when agent tries to modify an order with blocked status |
| AGW-reservation-009 | 400 | Returned when an order is trying to be paid with voucher in a provider which doesn’t allow this form of payment |
| Ancilliaries | ||
| AGW-service-001 | 400 | Returned when a seat is trying to be added but the id related is already expired |
| AGW-service-002 | 400 | Returned trying to add a seat for an infant |
| AGW-service-003 | 400 | Returned when a passenger tries to add a not allowed seat |
| AGW-service-004 | 400 | Returned when is trying to add seat for a passenger who already has a seat for the requested segment |
| From Providers | ||
| error-from-provider-001 | 503 | This is an error returned in NDC response by airline |
| error-from-provider-002 | 500 | This is an unknown error returned by airline |
Example
{
"id": "mjqZKxXo",
"code": "AGW-date-003",
"status": 400,
"detail": "Departure date can't be in the past. Please, check flight (LHR-FRA)."
}